Thursday, April 28, 2016

Hiring Group Dynamics

So there are several interesting hiring related phenomenon I've seen at various companies. I think some of the most exaggerated hiring behavior will emerge at "flat" companies with yearly bonuses based (partially) from the data gathered during peer feedback.

Here's a description of one category of emergent behavior I noticed when the programmers have nearly free reign to run the hiring process and who will ultimately get hired:

Want a good bonus? Never hire new competition!

You would think the programmers doing the hiring would always be fair and unbiased in their assessments of each candidate's abilities, right? And they would, of course, always optimize for adding value to the company by making good hires. The company programmers involved in the process would choose good candidates for each opening, irrespective of politics, or concerns over their future positions or bonuses, etc.

In practice, I think especially at companies with massive yearly bonuses, the company's programmers will band together unofficially and make it practically impossible for potential competition to enter the company, make waves, and possibly eclipse the old guard. We have a classic conflict of interest situation here. This tendency to embargo your competition is especially effective when hiring specialists, such as graphics programmers, although I've seen it happen regardless of specialty.

At one well-known company, I watched around a dozen experienced graphics programmers get rejected in our interview process. Each time, without exception it was a NO HIRE, even though we were in dire need of graphics programmers. A few of the names were pretty well known in graphics circles, so my jaw dropped after several of these NO HIRE interviews.

I was involved in some of these interviews. Almost every time, these candidates would do sometimes incredible things during the whiteboard interview, but somehow one or two graphics programmers would always find some other reason to be thumbs down. (I didn't say anything at the time, because I was afraid doing so would have made enemies and hurt my career at this company. I was basically incentivized to say nothing by the peer feedback based bonus system.)

Eventually, upper management quietly noticed that irrespective of our company's dire need of graphics engineers, we weren't hiring them anyway. This company had a major upcoming threat to its primary profit generating product looming in its future, and the counter to this competitive threat involved some very specialized graphics engineering. The CEO had to step in and basically just subvert the entire completely broken hiring process and just start hiring graphics contractors almost sight unseen.

Unfortunately, these graphics contractors had virtually no path to full-time employment, so they got treated like 3rd class citizens at best and all were eventually pushed out. (Sometimes years later, even after delivering massive amounts of value to some teams.)

Anyhow, how do I know all this stuff? At this particular company, I somehow fell through the cracks and was interviewed and hired as a generalist programmer, not a graphics specialists. Eventually, the old graphics guard basically got lazy and shied away from the company's toughest graphics problems (or actually shipping anything involving new graphics code), but somebody had to do this "dirty" graphics work. The non-graphics programmers figured things out and started sending graphics work my way, and I started asking myself "why are we not hiring any graphics programmers?!"

Unfortunately I'm terrible at saying "no" to requests for help, so this resulted in a lot of work.

Turns out, that refined, "fair" hiring machine that management was so proud of was a total joke.

Sunday, April 10, 2016

Tips for Interviewing at Software Companies

Here's another blog post in the "Rich goes off the rails and reveals a bunch of shit he's learned over the years while working as a corporate programmer" category.

Companies Must be Continually Reminded that the Interview Goes Both Ways

Many corps have an internal company culture that places the company in the superior position relative to job candidates. These companies feel they can choose who they want from a seemingly endless variety of potential employees, so who cares how they're treated right? The reasoning goes "we'll just hire someone else" if a candidate pushes back.

We need to collectively turn the tables on companies like this. Let's give them a powerful form of feedback. Let's exercise our right to "route around" bad companies and not apply or accept job offers from corporations that act like we are replaceable cogs. (Alternately, let's all talk between ourselves and collectively compare notes and boost our compensation rates and working conditions. They can't stop us!)

I'm hoping this blog post will help make people more able to discern the good companies from the bad ones. For the record, I do believe there are many good companies out there, but for every good company there seems to be a bunch of bad ones.

Remember: We Write the Software Which Runs the System

Here's a key concept to internalize: We write the software that literally drives this entire system. Food production and distribution, electricity production and distribution, telecommunications, government, finance, trucking, planes, etc. It's all ran by computers one way or the other, and we write the code that makes these computers work. Without computers this entire system crumbles into the dark ages.

As time goes by more and more of the system is becoming automated and computerized. This means we as programmers collectively have the power in these relationships with corporations, but we haven't effectively organized ourselves or figured out how to best exercise our power yet. We now have the technology to instantly communicate between ourselves, which if we all start using it can lead to massive changes in a relatively short period of time.

Interview Tips

Some corps are exquisitely designed to extract as much "value" from you as quickly as possible, your health and sanity be damned. Above all, I want to help other programmers avoid places like this. When applying for a position at a software corp, keep these things in mind:

- Follow your instincts.

Ask a lot of questions. Learn how to interpret body language. Are you treated with respect? Are your questions answered in a straightforward way?

Remember, the hiring pipelines of these companies are tuned to take advantage of the macro-level psychological profile of "typical" programmers. Get educated, fast. These companies are not your friends. They will try to get into your brain and "bend" you psychologically in order to make you conform and "fit in" to their brand of corporate utopia.

Trust your gut feelings during the interview! If you feel disrespected or not taken seriously, don't ignore it. It's not just in your head. Run away! You won't grow there, and it'll be a dehumanizing place.

- "You need us to achieve success, you are nothing so follow us!"

Run away fast! I've seen this tactic applied against dozens of developers after one company collapsed in Dallas. Sadly, it worked with a bunch of people and they ultimately all got screwed.

- Deeply analyze any critique given to you during the interview

Sometimes critique that seems merit-based is really bias in disguise. It's very important that if you get bad feedback, you stand back and think "Is this true? Or is there just something wrong with this company (elitism, sexism, they just didn't want to hire you, etc)?"

- How much is your time worth?

Ultimately, you are selling your time for digital digits in some bank computer somewhere. You will not get this time back, period. It's worth a lot, probably much more than you think.

How much income does the company actually make given your time? Some companies make millions of dollars per software developer, yet pay only a fraction of this to you.

Remember, this is a market and market principles apply here. By increasing our communication levels and giving feedback to the market (by routing around bad companies, demanding higher pay during negotiations, pushing back during interviews, etc.) we can collectively raise our salaries, compensation packages, and improve our working conditions.

- Are you gambling your time away trying to get your stock "lottery ticket"?

In this scenario, you're willing to be underpaid, but you're hoping the company will sell out in X months or years and make you millions. Just beware that this is a form of gambling with your time and finances. 

I've seen a few companies exquisitely exploit and continually encourage this "gambler mindset" with its workers in order to suppress wages. Be careful!

- Admit that you probably suck at negotiating

Generally, in my experience programmers make horrible negotiators. The most important thing is to approach the negotiation with the proper mindset. They need you, not vice versa, and they probably have much more money (and the capability to pay you) than you suspect.

This is a topic definitely worthy of another blog post.

- Learn how to recognize negative psychological traits like sociopathy and narcissism.

Some companies are full of sociopathic monsters whose job description (and honestly, their corporate duty) is to exploit you as much as possible.

Learn to recognize the signals. They will try to get into your head, quickly build a mental model of you, then play off your willingness to not rock the boat or be seen as a "troublemaker" to the corporation. They will find subtle ways to threaten you, if needed, to keep you in line.

Narcissists can be especially horrible to work around, especially when they are in management. Learn the signs.

- Beware of code words like "Elite", "10Xer", "no bosses", "scheduled crunch", etc.

"Elite" - Programmers willing to work endlessly in sometimes horrific conditions are labeled "Elite". Yes, we have a very screwed up system here, where people who get exploited and are worked until exhaustion are labeled "Elite". Avoid companies like the plague that use this word in their job descriptions or recruiting emails. 

(Attention recruiters: Please stop sending me emails with the word "elite" anywhere in them. Thanks!)

"10X programmer" - Someone who hacks up some shit (sometimes actually using stolen ideas), and then depends on other practicing programmers to do the actual work of making these (sometimes very sub-optimal) ideas actually shippable. These programmers tend to publicly take full public credit for things they only partially worked on or thought up. We don't need more of these "10x" assholes, instead we need to completely reboot our programmer culture so the very concept of a "10x'er" is totally alien.

"No bosses" - This recruiting shtick from 1999 means there are many powerful bosses in hiding, and/or that everyone is effectively your boss. Also avoid companies that advertise this like the plague. It's a recruiting tactic designed to attract programmers who had bad bosses in the past. (Believe it or not, there are many very good managers out there!) 

Also, without managers, you will be directly exposed to the many wolves out there who can make your programming life a living hell. A good manager will shield their programmers from endless bullshit and insanity.

"Crunching" - This means the company externalizes the cost to your health and sanity of working endless hours. They may have bad planning, or bad business models, whatever. Avoid companies that crunch endlessly like the plague unless you just don't care about your health.

"Scheduled Crunch" or "we occasionally crunch" - Again, any company that schedules crunch just doesn't understand or care how to plan, or is ignoring the cost of working crazy hours on your health.

- Ask: Does the corp own all your work?

Can you work on stuff at home, like open source software or your own commercial software? Avoid companies like the plague that don't let you work on your own stuff.

- Ask or check for insane contract clauses

Is there a non-disparagement clause? If you quit, must you wait X months or whatever before you can work on something else? Push back and avoid companies that do questionable shit like this.

- Who contacted you first?

If the company reached out to you first, did a recruiter contact you, or an actual programmer at the company? 

Ideally, a real-life programmer reached out to you. Only a programmer working at the company can genuinely answer your questions and give you a real idea about the working conditions and types of problems you will be working on there.

Remember recruiters are just part of the company's "hiring pipeline". The pipeline is basically "X Programmers In -> Y Programmers Out". You are just a replaceable number to these companies. Recruiters will say anything in order to get you to sign the dotted line.

- Is there a whiteboard interview?

Is there a whiteboard interview? Push back and say no. I've helped hire at several successful companies (easily over 100 people over the years) that didn't use whiteboard interviews at all. Anyone saying "this is just the way things are done" doesn't have perspective and is part of the serious problems our industry has.

After taking and giving way too many of these whiteboard interviews, I think they are total fucking bullshit. Whiteboard interviews test a candidate's ability to scribble uncompilable pseudo-code on a chalkboard (!) while being faced down by multiple adversarial programmers. (Who in some cases would rather be doing anything else, and who don't want more internal programmer competition in the first place!)

Some companies give programmers whiteboard questions from various books verbatim, like this one. This is just downright ridiculous, a waste of time for everyone involved, and a total demonstration that the process is completely bogus.

Whiteboard interviews are extremely stressful to candidates. I've seen amazing programmers just lock up and become dysfunctional in these conditions. We are testing candidates for the wrong abilities. I refuse to take part in any more of this insanity.

Some programmers use these bogus hazing ritual-like whiteboard interviews to help drive down the applicant's ego while simultaneously driving up their egos. This is a huge red flag -- avoid these programmers and the companies who employ them.

- "We only hire senior programmers"

Let's translate: We don't help train new programmers. The phrase "programmer empathy" isn't on our radar here. We probably treat each other like complete trash. We actually assume you are an idiot until you battle your way into a position of respect. Avoid companies like this!

Remember, all senior programmers at one time were junior programmers.

- What's the company's culture?

Ask lots of questions from people who work there. Is the official company message great, but when you pull programmers aside they actually hate working there? Search the web for reviews of the company, search linkedin and find former employees and ask them about the company.

- Talk to the executives

Are they sociopaths? Raging narcissists? Ask them what they look for in programmer candidates, and see how they respond. Do they treat you with respect?

I've known execs who thought programmers were literally crazy, and trust me the companies they ran were not healthy.

- Look around the office

Little things can give you a lot of information. Is the office a mess? How much space and privacy do employees have? Is the environment quiet or loud?

- Does this company give proper attribution for ideas it uses?

I'm throwing this out here because I've noticed one very well known VR company outright steal ideas from its competitors or academics working in the space. Explicitly ask the company about its attribution policy.

Personally, I will never involve myself in any way with people or corporations who outright steal ideas for personal or corporate gain. (I can't believe I have to even say this. We have fallen to the level of stealing and re-branding ideas from each other!)

- Master your fears

What do you fear? Recognize it and look past it, because these companies are designed to exploit your fears and use them against you as a weapon.

Saturday, April 9, 2016

Why I left Unity

I left Unity about a month ago. It was a short, but amazing and enlightening, experience. I felt that my job there was done (or here). My first little contribution to the world of VR.

Instead of pivoting onto some new project or something, I've decided to basically pivot my entire life. Currently, it seems a large subset of the industry has rearranged itself around VR/AR, so I figure my timing couldn't be better. Unsurprisingly, pivoting your entire life isn't easy but I believe it's for the better. Working a full-time software job endlessly bulldozing countless lines of anonymous C/C++ code isn't on my list of happy things to do anymore. Screw that!

I'm now living in Seattle, a city I've only visited like 3 times in my entire 6 years living in Washington. Holy shit, what an amazing city! Bellevue is such a barren wasteland compared to Seattle it's ridiculous. I'm avoiding the eastside completely because the place reminds me of a mental prison. I've got some particularly bad memories there. I can't even look at downtown anymore without thinking of various horrible memories. I'm now a much happier independent consultant here in Seattle.

You know, just thinking here: I must be a bunch of game/software industry execs worst nightmare. "Oh shit, Rich is some crazy ass SOB, he's going to spill all of our endless secrets and damage our hiring and spotless reputations!" Yes, I've seen a lot of shit in my career. A lot of it the world should know about -- someday. If it makes you feel any better, I'm almost as public as I possibly can be, and I'm staying that way. I really love blogging.

I've been thinking a lot about the word "counterculture", especially in relation to the software industry. I know exactly what the "mainstream", or "normal" software developer culture is. The corporate software development and game industry culture I've seen so far is immature, exploitative, abusive, and downright dehumanizing. Where are the alternative software developer cultures?

Imagine the kinds of amazing new software that could be created in alternative cultural environments. To really improve this industry we need to upgrade our culture, not our hardware, comp-sci curriculum, or office arrangements. We need to fix the root problem, which is to escape from this insane mainstream culture and create something healthier.